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Customer Service Advisor Complaints. Job in Caerphilly FOX8 Jobs

Caerphilly, Mid Glamorgan
Job Type
7 Sep 2022

Working as part of a small, friendly, team the successful Customer Service Advisor will join the Complaints department initially on a temporary basis with the possibility of a permanent role following a successful trial period.

The role will be fully office based, Monday to Friday with a starting salary of £23,000 per annum.

Client Details

You will join a growing Property Services organisation based in the Caerphilly area.


The key responsibilities of the Customer Service Advisor include:

  • Answer inbound calls and emails from Customers
  • Resolving queries
  • Provide information and handle complaints regarding services
  • Recording and reporting of calls
  • Customer Service


The successful Customer Service Advisor will have:

  • Previous experience in a call centre environment
  • Strong verbal and written communication
  • Experience handling customer complaints
  • Passion for Customer Service
  • Ability to manage own workload
  • Attention to detail

Job Offer

  • Immediate start available
  • Starting salary £23,000 per annum
  • Free onsite parking
  • Pension
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  • Job Reference: 706542849-2
  • Date Posted: 7 September 2022
  • Recruiter: Page Personnel Finance
    Page Personnel Finance
  • Location: Caerphilly, Mid Glamorgan
  • Salary: £23,000
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent