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Customer Service Advisor. Job in Twickenham FOX8 Jobs

Twickenham, London
£20,000 to £24,000
Job Type
2 Sep 2022
An exciting opportunity has arisen to join my client as a Customer Service Agent. Role and responsibilities Telephone based customer service position Taking inbound calls from customers with queries about, or looking to make changes to, their insurance Outbound calls will also need to be made to customers to chase outstanding items required to complete their policy Working within the customer service department you must have exceptional attention for detail and provide a service of the highest possible standard The successful candidate must have a strong can-do mentality and be comfortable in a high pressure call centre environment Working to deadlines you will also be required to liaise with our internal underwriters and our insurer partners to provide the best possible service to our customers You will also be prepared to pitch in to assist in other areas and go the extra mile to see the business succeed. Essential skills and experience: Experience with Open GI software (intermediate level) Experience with Word and Excel (intermediate level) Experience in the insurance industry Telephone experience of outbound and inbound calls Excellent communication skills, both written and oral Team player with the ability to flex requirements to meet the needs of the business Experience of working towards and achieving targets Beneficial, but not essential: CII qualification If this sounds like the role for you, please apply NOW! Prize Placements is acting as an employment business for temporary positions and an employment agency for permanent positions. We regret that we are unable to respond to all applications. If you have not heard from us within 7 days please consider that on this occasion your CV has not been selected for our client
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  • Job Reference: 702844468-2
  • Date Posted: 2 September 2022
  • Recruiter: Prize Placements
    Prize Placements
  • Location: Twickenham, London
  • Salary: £20,000 to £24,000
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent