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Inside Sales Representative / Account Manager. Job in Wolverhampton FOX8 Jobs

£24,000 to £32,000
Job Type
2 Sep 2022
Role: Inside Sales / Internal Sales Account Manager (Hybrid working) HYBRID WORKING PATTERN Salary: £24,000 - £30,000 plus benefits depending on experience Region: Wolverhampton, West Midlands ARCA is exclusively partnered with an established, marketing leading company that has achieved double digit growth and expanded further globally in recent years that is looking to further expand its team by hiring an Inside Sales Account Manager. The purpose of the role is to deliver excellent service to both internal and external customers. Work as part of a team to promote positive culture of continuous improvement, through role modelling. Build great relationships with customers throughout the region, interfacing with technical teams, external sales and operations ensuring that all customer orders are processed, and queries are resolved. The role would suit someone already working within Inside Sales or who would like to move into an Inside Sales role. Key responsibilities: Supporting our channel partners within region and creating a plan to support ongoing and new projects, manage their day-to-day requirements to increase growth in region. Providing exceptional customer service and support to end users and distribution networks within a dedicated region. Resolving customer inquiries, updating our inhouse system, creating quotes and processing orders in an efficient and accurate manner and pursuing queries with relevant parties where necessary. Developing relationships with key distribution partners and customers. Following processes, procedures and identifying improvements to enhance the customer experience or improve operational efficiency. Ensuring prompt response times, resolution of customer complaints and achieving set targets. Key Skills: Proactive and creative mindset and can do attitude Ability to communicate both effectively internally and externally to ensure projects are executed efficiently and profit is maximised for the business. Driven and passionate about building relationship and growing products Make presentations and undertake public speaking with skill and confidence Respond quickly to the needs of customers Focus on customer needs and experience / satisfaction If the above is of interest, you please apply with a copy of your CV, and we will be in touch to discuss the company and role with you
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  • Job Reference: 702845109-2
  • Date Posted: 2 September 2022
  • Recruiter: ARCA Resourcing Ltd
    ARCA Resourcing Ltd
  • Location: Wolverhampton
  • Salary: £24,000 to £32,000
  • Bonus/Benefits: HYBRID, Pension, 25 days holiday
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent