Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients' businesses through designing the products and services their customers truly value.
We are seeking a Senior Manager-level researcher who will lead, plan and execute research projects in partnership with our clients. The person in this role will lead and participate in all phases of research, including research design, data collection, analysis, and reporting. They may also be leading Associate-level researchers and be a research lead on projects.
Design and execute quantitative research studies, such as large, global survey studies, B2B survey studies, and thought leadership survey studies.
Clean and analyze research data to create outputs such as user requirements, consumer journeys, personas, segmentation and other conceptual frameworks to describe the customer experience.
Work collaboratively with other researchers, designers and strategists to determine research-based recommendations.
Present research findings and recommendations to team members and clients.
Be a strong advocate for the customer/end user in meetings, working sessions and workshops with team members and client.
Manage key tracks of work in accordance with established budget, work plans and quality standards.
Help develop strong working relationships with clients.
Your Skills & Experience
8-10 years of experience executing quantitative research projects
Experience with statistical analysis and descriptive analysis, as well as experience with key analytical and reporting tools beyond Excel, such as SPSS, Tableau, Q, MarketSight, etc.
Knowledge of data privacy rules and best practices for working with participant data and demonstrated ability to implement these practices.
Strong communication and organizational skills with an ability to thrive in a fast-paced deadline-driven environment.
Excellent oral and written communication skills including the ability to create and deliver clear, powerful and concise presentations/proposals
Demonstrated ability to plan and manage time and resources, establish priorities and meet goals.
Flexibility to speak with team members across all functions and is able to passionately communicate research implications to multi-functional teams,
Set Yourself Apart with:
Experience working in conjunction with teams working in the areas of design research, service design, digital design, digital product innovation, ecommerce, web-based application design or experience strategy.
Communicate research findings in a clear, concise, and visual way through data visualization.
Experience in qualitative research projects
Familiarity and experience with key online research platforms are a plus (for example, Qualtrics, Decipher, DScout, Validately, , etc.)
Pay Range: $129,000 - $252,000
The range shown represents a grouping of relevant ranges currently in use at Publicis Sapient. Actual range for this position may differ, depending on location and specific skillset required for the work itself.
As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at hiring@ or you may call us at +1-617-621-0200.