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Service Supervisor. Job in Timmins FOX8 Jobs

Timmins, Ontario
Job Type
23 Sep 2022

The Opportunity

Accountable/responsible for ensuring all service calls in shop and field are addressed in a timely and effective manner; supervise available technicians and resources to maximize productivity and proficiency to meet targets

The Role

  • Responsible for day-to-day support of the business of Parts & Service sales to customers
  • Executes initiatives that contribute to long-term operational excellence and maximizes efficiencies including service, warranty programs and parts operations at the branch
  • Supervise and leads service technicians to ensure repair profit margin performance and customer service are met
  • Responsible to coordinate and perform field services
  • Provide coaching and training for all service technicians
  • Work with customers, suppliers and co-workers to fulfill service orders and inquiries within service and cost expectations

The Candidate

  • Education: College diploma/Post secondary education. Skilled trade certification considered on asset
  • Work Experience: 2-4 years of relevant work experience. Previous experience in Heavy Equipment, Power Generation or mobile equipment service industry considered an asset. Qualified technician or Journeyman is an asset.
  • Knowledge: Experience working on component repairs, trouble shooting, field services and generating quote labour hours
  • Proficiency: Microsoft Office, including Outlook, Excel, Word and PowerPoint

The Company

Since 1858, Wajax has been serving major Canadian industries as one of the nation's leading mobile equipment, power systems, and industrial products and services providers. Wajax operates in the mining, oil sands, oil & gas, construction, forestry, industrial/commercial, transportation, and metal processing industries - to name a few.

Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional perks. Highlights include:

  • 100% employer paid medical and dental benefits with no waiting period for eligibility
  • Wajax-led e-learning, and product training through industry leading manufacturers such as Hitachi, 3M, and Detroit Diesel.
  • Discounts with the Big 3 auto manufacturers, equivalent to their internal employee pricing.

Wajax is committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview.

As a condition of employment, final candidates will be subject to pre-screening.

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  • Job Reference: 719142128-2
  • Date Posted: 23 September 2022
  • Recruiter: Wajax Limited
  • Location: Timmins, Ontario
  • Salary: On Application
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent